Last Updated: October 31, 2026
Hazellane (“we”, “us”, or “our”) operates the website hazellane.us (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, disclosure and protection of personal information we receive from users of the Site.
By accessing and using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when placing an order, subscribing to our newsletter, contacting customer support, or filling out forms on our Site. This information may include:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information (we do not store full credit card details; payment is processed by secure third-party payment providers)
- Order history and product preferences
We may also automatically collect non-personal data when you browse the Site, including IP address, browser type, device information, pages visited, referral source, and browsing behavior through cookies and similar tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process, fulfill and ship your orders
- To communicate with you about order status, updates, and customer support requests
- To send promotional emails, newsletters and offers (you may opt out at any time)
- To improve our website, products and customer service
- To prevent fraud, secure our site, and comply with legal obligations
3. Sharing Your Information
We do not sell, rent or trade your personal information to third parties for marketing purposes. We may share your information only with trusted third parties necessary to operate our business:
- Shipping carriers to deliver your packages
- Payment processors to complete transactions
- IT service providers, hosting and security vendors
- Law enforcement or government authorities when required by law or court order
4. Cookies
We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies, but this may affect some functions of our website.
5. Data Security
We implement commercially reasonable security measures to protect your personal data. However, no online transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your information.
6. Your Rights
You have the right to request access, correction or deletion of your personal data held by us. To submit a request, please contact us at support@hazellane.us.
7. Children’s Privacy
Our website is intended for general adult audiences. We do not knowingly collect personal information from children under 13 years old.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Continued use of the Site after changes means you accept the new policy.
9. Contact Us
If you have questions about this Privacy Policy, contact us: Email: support@hazellane.us Phone: 603-594-6971 Address: 1821 Elliott Street, Nashua, NH 03061, United States Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT)